Service Delivery Charter

SERVICE
REQUIREMENTS
CHARGES (KSH)
TIMELINE
Opening Hours
Registered
Free
Weekdays: 8.00 A.M – 10.00 P.M Saturdays : 8.00 A.M – 5.00 P.M Sunday : 2:00 P.M – 5:00 P.M and Public holidays closed.
Library services
Borrowers’ cards, user ID card
Free
5 minutes
Photocopy/printing services
Evidence of payment
A4 page –Ksh.2 A3 page – Ksh.4
5 minutes
Binding services
Evidence of payment
Spiral Ksh. 50.00 Full Ksh 100.00. Thesis Ksh.300.00
1 hour